Fulfillment Policy
Welcome to AngerSecrets.com.
We value your trust and are committed to providing a transparent and reliable experience. This Fulfillment Policy explains how we deliver our products and services, handle cancellations, and process refunds. Please read this policy carefully before making a purchase.
1. Refund Policy
At AngerSecrets.com, we stand by the quality of our offerings and aim for complete customer satisfaction. We offer the following refund policy:
Digital Products (e.g., Online Courses, eBooks): We provide a 30-day money-back guarantee for all digital products, with no conditions attached. If you are unsatisfied for any reason within 30 days of your purchase, you can request a full refund by contacting support@angersecrets.com. Refunds will be processed within 7 business days of approval.
Coaching Services: Refunds are not available for coaching services, including unused or partially completed session packages. If you are unable to attend a scheduled session, please refer to our cancellation policy for rescheduling options.
2. Shipping or Delivery Policy
Digital Products: All digital products, including online courses and eBooks, are delivered electronically. After your payment is successfully processed, you will receive an email with access instructions. If you do not receive this email within 24 hours, please check your spam folder or contact support@angersecrets.com.
Coaching Services: Coaching sessions are conducted via video conferencing platforms such as Zoom. Once your purchase is confirmed, you will receive an email with scheduling instructions to book your sessions. All session times are subject to availability.
3. Return Policy and Process
As our products and services are primarily digital, returns are not applicable. However, refunds for digital products are available as per our Refund Policy. If you have any issues accessing or using your purchased products, please contact us for assistance at alastair@angersecrets.com.
4. Cancellation Policy
Online Courses and Digital Products: You may cancel your purchase and request a refund within 30 days, regardless of whether you have accessed the course or not.
Coaching Services: Coaching sessions can be rescheduled or canceled with at least 24 hours' notice. Sessions canceled with less than 24 hours' notice or missed without prior communication will not be refunded or rescheduled.
Subscriptions (if applicable): Subscriptions can be canceled at any time through your account settings or by contacting support@angersecrets.com. Please note that cancellations are effective at the end of the current billing cycle, and no refunds are provided for unused portions of the subscription period.
5. Additional Terms
We are dedicated to ensuring our customers have a seamless experience. However, we reserve the right to:
Deny refund requests if fraudulent activity is suspected.
Make changes to this Fulfillment Policy as needed. Any updates will be reflected on this page.
6. Contact Information
We’re here to help! If you have questions about this Fulfillment Policy or need further assistance, please reach out:
Email: alastair@angersecrets.com
Phone: +0064 021 137 0228
Hours of Operation: Monday to Friday, 9 AM – 5 PM (NZT)
Thank you for choosing AngerSecrets.com.
We’re committed to helping you control your anger and transform your life with confidence!